Homelist attaches great importance to the user's shopping experience.
And we hope that our professionalism and dedication can make customers feel at ease.
After-sale support: info@homelist.com (we will reply to you within 1 business day)
- Money-Back Guarantee for Any Reason
1.1 Promise to answer within 24 hours
1.2 Offer 60-day refund for product LH1 SuperLight Full Spectrum Eye-Care LED Floor Lamp, handling it in the easiest way.
1.3 Offer 7-day refund for other product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@homelist.com. And we will reply to you within 1 business day. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@homelist.com. And we will reply to you within 1 business day.
- Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
- Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please note it can take some time for your bank or credit card company to process and post the refund too.
